La mia libreria
La mia libreria

+ Aggiungi alla libreria

Supporto
Supporto 24/7 | Regole per contattare

Richieste

Profile

Trojan.Crossrider.23617

Aggiunto al database dei virus Dr.Web: 2014-06-23

La descrizione è stata aggiunta:

Technical Information

To ensure autorun and distribution:
Modifies the following registry keys:
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 'Bench Communicator Watcher' = '%PROGRAM_FILES%\Bench\Proxy\pwdg.exe'
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 'Bench Settings Cleaner' = '%PROGRAM_FILES%\Bench\Proxy\cl.exe'
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] 'Coupon Drop Down' = ''
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] 'Coupon Drop Down-repairJob' = 'wscript.exe "<LS_APPDATA>\Coupon Drop Down\repair.js" "Coupon Drop Down-repairJob"'
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 'BService' = '%PROGRAM_FILES%\Bench\BService\1.1\bservice.exe'
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 'Wd' = '%PROGRAM_FILES%\Bench\Wd\wd.exe'
Creates or modifies the following files:
  • %WINDIR%\Tasks\bench-S-1-5-21-2052111302-484763869-725345543-1003.job
  • %WINDIR%\Tasks\bench-sys.job
Malicious functions:
To bypass firewall, removes or modifies the following registry keys:
  • [<HKLM>\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] '%PROGRAM_FILES%\Bench\Proxy\pwdg.exe' = '%PROGRAM_FILES%\Bench\Proxy\pwdg.exe:*:Enabled:Proxy'
  • [<HKLM>\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] '%PROGRAM_FILES%\Bench\Proxy\proc.exe' = '%PROGRAM_FILES%\Bench\Proxy\proc.exe:*:Enabled:Proxy'
Creates and executes the following:
  • '%TEMP%\nsm3.tmp\nsD.tmp' netsh firewall add allowedprogram "%PROGRAM_FILES%\Bench\Proxy\proc.exe" Proxy ENABLE
  • '%TEMP%\nsm3.tmp\nsE.tmp' netsh firewall add allowedprogram "%PROGRAM_FILES%\Bench\Proxy\pwdg.exe" Proxy ENABLE
  • '%PROGRAM_FILES%\Bench\Proxy\pwdg.exe'
  • '%PROGRAM_FILES%\Bench\BService\1.1\bservice.exe'
  • '%PROGRAM_FILES%\Bench\Wd\wd.exe'
  • '%TEMP%\nsm3.tmp\nsC.tmp' cscript.exe //Nologo "clear_cache.js"
  • '%PROGRAM_FILES%\Bench\Proxy\proc.exe'
  • '%TEMP%\nsm3.tmp\ns10.tmp' cscript.exe //Nologo "ping.js" "http://www.in####lping5.info/id-check/fa6a340517d9de2515e3ebda9d325458/" "%TEMP%\nsm3.tmp\get.dat" ""
  • '%TEMP%\nsm3.tmp\ns11.tmp' cscript.exe //Nologo "ping.js" "http://www.in####lping5.info/newuser-ping/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/0/xriderexe/486321/0/?pi###############################################################" "" ""
  • '%PROGRAM_FILES%\Bench\Updater\updater.exe' -runmode=addproduct -info="<LS_APPDATA>\Coupon Drop Down\info.xml"
  • '%PROGRAM_FILES%\Bench\Updater\1.7.0.0\updater.exe' -runmode=addproduct -info="<LS_APPDATA>\Coupon Drop Down\info.xml"
  • '%TEMP%\nsm3.tmp\nsF.tmp' cscript.exe //Nologo "ping.js" "http://www.in####lping5.info/tbi-ping/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################" "" ""
  • '%TEMP%\nsm3.tmp\nsB.tmp' cscript.exe //Nologo "chrome_gp_update.js" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '<LS_APPDATA>\Coupon Drop Down\sqlite3.exe' "<LS_APPDATA>\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lopecioihlfdbpggkhdmbdldiclifdpc_0.localstorage" "SELECT value FROM ItemTable WHERE key='_GPL_zoneid';"
  • '%TEMP%\nsm3.tmp\ns8.tmp' net.exe start schedule
  • '%PROGRAM_FILES%\Bench\Updater\1.7.0.0\updater.exe' -runmode=addsystask
  • '%TEMP%\nsm3.tmp\ns4.tmp' cscript.exe //Nologo "ping.js" "http://www.in####lping5.info/installer-run/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################" "%TEMP%\nsm3.tmp\pz_info" ""
  • '%TEMP%\nsm3.tmp\ns5.tmp' cscript.exe //Nologo "migrate.js" /iversion=20140523 /programfiles="%PROGRAM_FILES%" /localapps="<LS_APPDATA>" /chrome-dir="" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '<LS_APPDATA>\Coupon Drop Down\SoftwareDetector.exe'
  • '%PROGRAM_FILES%\Bench\Updater\1.7.0.0\updater.exe' -runmode=addproduct -info="%TEMP%\nsu7.tmp"
  • '%TEMP%\nsm3.tmp\ns9.tmp' cscript.exe //Nologo "main_installer.js" install /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '%TEMP%\nsm3.tmp\nsA.tmp' cscript.exe //Nologo "installer.js" install chrome "" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '%PROGRAM_FILES%\Bench\Updater\updater.exe' -runmode=addtask
  • '%PROGRAM_FILES%\Bench\Updater\1.7.0.0\updater.exe' -runmode=addtask
  • '%PROGRAM_FILES%\Bench\Updater\updater.exe' -runmode=addproduct -info="%TEMP%\nsu7.tmp"
Executes the following:
  • '<SYSTEM32>\netsh.exe' firewall add allowedprogram "%PROGRAM_FILES%\Bench\Proxy\pwdg.exe" Proxy ENABLE
  • '<SYSTEM32>\netsh.exe' firewall add allowedprogram "%PROGRAM_FILES%\Bench\Proxy\proc.exe" Proxy ENABLE
  • '<SYSTEM32>\cscript.exe' //Nologo "clear_cache.js"
  • '<SYSTEM32>\cscript.exe' //Nologo "ping.js" "http://www.in####lping5.info/newuser-ping/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/0/xriderexe/486321/0/?pi###############################################################" "" ""
  • '<SYSTEM32>\cscript.exe' //Nologo "ping.js" "http://www.in####lping5.info/id-check/fa6a340517d9de2515e3ebda9d325458/" "%TEMP%\nsm3.tmp\get.dat" ""
  • '<SYSTEM32>\cscript.exe' //Nologo "ping.js" "http://www.in####lping5.info/tbi-ping/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################" "" ""
  • '<SYSTEM32>\net1.exe' start schedule
  • '<SYSTEM32>\cscript.exe' //Nologo "migrate.js" /iversion=20140523 /programfiles="%PROGRAM_FILES%" /localapps="<LS_APPDATA>" /chrome-dir="" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '<SYSTEM32>\cscript.exe' //Nologo "ping.js" "http://www.in####lping5.info/installer-run/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################" "%TEMP%\nsm3.tmp\pz_info" ""
  • '<SYSTEM32>\cscript.exe' //Nologo "chrome_gp_update.js" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '<SYSTEM32>\cscript.exe' //Nologo "installer.js" install chrome "" /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
  • '<SYSTEM32>\cscript.exe' //Nologo "main_installer.js" install /product-name="Coupon Drop Down" /installation-time="1396304542" /pid="1815" /zone="486321" /czoneid="12199" /nmhost-dir="%PROGRAM_FILES%\Bench\NmHost" /app-id="38914" /updateip="54.235.90.58" /version="1.0" /enable-extensions /chrome-id="lopecioihlfdbpggkhdmbdldiclifdpc" /chrome-update-url="http://lo########fdbpggkhdmbdldiclifdpc/check/.eJwNyUsOgCAMANG7dE2MbrmMAVqgoXwCaEyMd5flvHlhmpFAg4u9ZgIFN_XBtSw6tn01lzGNCHXQs1-kgJ55Mq4vtZHjylE82hZCipgtCrIT9tgcfD_eCCEc.MVX96ECvlhFhnNd381RjhtTc7Rw" /close-chrome
Terminates or attempts to terminate
the following user processes:
  • firefox.exe
  • iexplore.exe
  • chrome.exe
Modifies settings of Windows Internet Explorer:
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings] 'ProxyServer' = 'http=127.0.0.1:3128'
  • [<HKLM>\SYSTEM\ControlSet001\Hardware Profiles\0001\Software\Microsoft\windows\CurrentVersion\Internet Settings] 'ProxyEnable' = '00000001'
  • [<HKLM>\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings] 'ProxyEnable' = '00000001'
  • [<HKCU>\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 'ProxyEnable' = '00000001'
  • [<HKCU>\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 'ProxyServer' = 'http=127.0.0.1:3128'
Modifies file system :
Creates the following files:
  • %PROGRAM_FILES%\Bench\Proxy\proc.exe
  • %PROGRAM_FILES%\Bench\Proxy\pwdg.exe
  • <LS_APPDATA>\Coupon Drop Down\clear_cache.js
  • %TEMP%\nsm3.tmp\nsC.tmp
  • %TEMP%\nsm3.tmp\nsD.tmp
  • %TEMP%\nsm3.tmp\nsE.tmp
  • %PROGRAM_FILES%\Bench\Proxy\icon.ico
  • %PROGRAM_FILES%\Bench\Proxy\cl.exe
  • %PROGRAM_FILES%\Bench\BService\1.1\bservice.exe
  • %PROGRAM_FILES%\Bench\Wd\wd.exe
  • %TEMP%\nsm3.tmp\nsB.tmp
  • %PROGRAM_FILES%\Bench\BService\1.1\bhelper.dll
  • <LS_APPDATA>\Coupon Drop Down\firefox_installer.js
  • <LS_APPDATA>\Coupon Drop Down\ie_installer.js
  • <LS_APPDATA>\Coupon Drop Down\uninstall.exe
  • %HOMEPATH%\Start Menu\Programs\Coupon Drop Down\Uninstall.lnk
  • %APPDATA%\Protect\Blocker\b24f88eb229178ba93accf228dc5b280
  • %APPDATA%\Protect\Blocker\8d3f613ded3421026a6b47abd4042139
  • %APPDATA%\Protect\CanvasStorage\8ab1244a97308124c8207af9517ce460
  • %APPDATA%\Protect\CanvasStorage\7bf8e2b7288ee31947f028830fe682c3
  • %TEMP%\nsm3.tmp\ns10.tmp
  • %TEMP%\nsm3.tmp\ns11.tmp
  • %HOMEPATH%\Local Settings\Temporary Internet Files\Content.IE5\U98D4X8H\desktop.ini
  • %HOMEPATH%\Local Settings\Temporary Internet Files\Content.IE5\U98D4X8H\486321[1]
  • %TEMP%\nsm3.tmp\nsF.tmp
  • <LS_APPDATA>\BenchUpdater\products.xml
  • %HOMEPATH%\Start Menu\Programs\Coupon Drop Down\Browser Guardian Settings.url
  • %HOMEPATH%\Start Menu\Programs\Coupon Drop Down\Browser Guardian.lnk
  • %APPDATA%\Protect\CanvasStorage\a645fa10d3b7c3be385a23d8e9796994
  • %APPDATA%\Protect\CanvasStorage\c8ca0d6097bee7d978cc54b0e9075409
  • <LS_APPDATA>\proxy.log
  • %APPDATA%\Protect\CanvasStorage\ee9adb2bad520b37c67f38edc62ec22d
  • <LS_APPDATA>\Coupon Drop Down\common.js
  • <LS_APPDATA>\Coupon Drop Down\icon.ico
  • <LS_APPDATA>\Coupon Drop Down\projectInstaller.js
  • <LS_APPDATA>\Coupon Drop Down\installer.js
  • <LS_APPDATA>\Coupon Drop Down\migrate.js
  • <LS_APPDATA>\Coupon Drop Down\repair.js
  • <LS_APPDATA>\Coupon Drop Down\main_installer.js
  • <LS_APPDATA>\Coupon Drop Down\info.xml
  • %TEMP%\nsm3.tmp\System.dll
  • %TEMP%\nsm3.tmp\md5dll.dll
  • %TEMP%\nsx2.tmp
  • %TEMP%\nsm3.tmp\ping.js
  • %HOMEPATH%\Local Settings\Temporary Internet Files\Content.IE5\KHMHGZ4F\486321[1]
  • <LS_APPDATA>\Coupon Drop Down\SoftwareDetector.exe
  • %TEMP%\nsm3.tmp\nsExec.dll
  • %TEMP%\nsm3.tmp\ns4.tmp
  • %TEMP%\nsm3.tmp\ns9.tmp
  • %PROGRAM_FILES%\Bench\Updater\products.xml
  • %TEMP%\nsu7.tmp
  • %TEMP%\nsm3.tmp\ns8.tmp
  • %PROGRAM_FILES%\Bench\NmHost\manifest.json
  • %TEMP%\nsm3.tmp\nsA.tmp
  • %TEMP%\nsm3.tmp\nsProcess.dll
  • %PROGRAM_FILES%\Bench\NmHost\nmhost.exe
  • <LS_APPDATA>\Coupon Drop Down\sqlite3.exe
  • <LS_APPDATA>\Coupon Drop Down\chrome_gp_update.js
  • <LS_APPDATA>\Coupon Drop Down\gpedit.exe
  • <LS_APPDATA>\Coupon Drop Down\chrome_installer.js
  • %PROGRAM_FILES%\Bench\Updater\1.7.0.0\updater.exe
  • %TEMP%\nsu6.tmp
  • %TEMP%\nsm3.tmp\ns5.tmp
  • %PROGRAM_FILES%\Bench\Updater\updater.exe
Deletes the following files:
  • %TEMP%\nsm3.tmp\ns10.tmp
  • %TEMP%\nsm3.tmp\ns11.tmp
  • %TEMP%\nsm3.tmp\nsF.tmp
  • %TEMP%\nsm3.tmp\nsE.tmp
  • <LS_APPDATA>\Coupon Drop Down\info.xml
  • %TEMP%\nsm3.tmp\ping.js
  • %TEMP%\nsm3.tmp\System.dll
  • %TEMP%\nsm3.tmp\nsProcess.dll
  • %TEMP%\nsm3.tmp\md5dll.dll
  • %TEMP%\nsm3.tmp\nsExec.dll
  • %TEMP%\nsu7.tmp
  • %TEMP%\nsm3.tmp\ns9.tmp
  • %TEMP%\nsm3.tmp\ns8.tmp
  • %TEMP%\nsm3.tmp\ns4.tmp
  • %TEMP%\nsm3.tmp\ns5.tmp
  • %TEMP%\nsm3.tmp\nsC.tmp
  • %TEMP%\nsm3.tmp\nsD.tmp
  • %HOMEPATH%\Local Settings\Temporary Internet Files\Content.IE5\KHMHGZ4F\486321[1]
  • %TEMP%\nsm3.tmp\nsA.tmp
  • %TEMP%\nsm3.tmp\nsB.tmp
Network activity:
Connects to:
  • 'co######ache-a.akamaihd.net':80
  • 'co######op-a.akamaihd.net':80
  • 'localhost':1050
  • 'localhost':1048
  • 'www.in####lping5.info':80
  • 'localhost':1035
  • 'localhost':3128
  • 'localhost':1040
TCP:
HTTP GET requests:
  • www.in####lping5.info/tbi-ping/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################
  • co######ache-a.akamaihd.net/check
  • www.in####lping5.info/installer-run/fa6a340517d9de2515e3ebda9d325458/66f9d2b6a353c00dfb2dfe9d09ca1920/xriderexe/486321/?pi##################################################
  • co######op-a.akamaihd.net/protect/rules.json
UDP:
  • DNS ASK co######ache-a.akamaihd.net
  • DNS ASK co######op-a.akamaihd.net
  • DNS ASK www.in####lping5.info
Miscellaneous:
Searches for the following windows:
  • ClassName: 'Shell_TrayWnd' WindowName: '(null)'
Modifies value of AutoConfigURL parameter

Curing recommendations

  1. If the operating system (OS) can be loaded (either normally or in safe mode), download Dr.Web Security Space and run a full scan of your computer and removable media you use. More about Dr.Web Security Space.
  2. If you cannot boot the OS, change the BIOS settings to boot your system from a CD or USB drive. Download the image of the emergency system repair disk Dr.Web® LiveDisk , mount it on a USB drive or burn it to a CD/DVD. After booting up with this media, run a full scan and cure all the detected threats.
Download Dr.Web

Download by serial number

Use Dr.Web Anti-virus for macOS to run a full scan of your Mac.

After booting up, run a full scan of all disk partitions with Dr.Web Anti-virus for Linux.

Download Dr.Web

Download by serial number

  1. If the mobile device is operating normally, download and install Dr.Web for Android. Run a full system scan and follow recommendations to neutralize the detected threats.
  2. If the mobile device has been locked by Android.Locker ransomware (the message on the screen tells you that you have broken some law or demands a set ransom amount; or you will see some other announcement that prevents you from using the handheld normally), do the following:
    • Load your smartphone or tablet in the safe mode (depending on the operating system version and specifications of the particular mobile device involved, this procedure can be performed in various ways; seek clarification from the user guide that was shipped with the device, or contact its manufacturer);
    • Once you have activated safe mode, install the Dr.Web for Android onto the infected handheld and run a full scan of the system; follow the steps recommended for neutralizing the threats that have been detected;
    • Switch off your device and turn it on as normal.

Find out more about Dr.Web for Android