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Dr.Web vxCube
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Notizie

Adware.Chindo.2

Aggiunto al database dei virus Dr.Web: 2015-06-13

La descrizione è stata aggiunta:

Technical Information

To ensure autorun and distribution
Creates or modifies the following files
  • %WINDIR%\tasks\pptassistantupdatetask_user.job
  • %WINDIR%\tasks\pptassistantnotifytask_user.job
  • <SYSTEM32>\tasks\pptassistantnotifytask_user
  • <SYSTEM32>\tasks\pptassistantupdatetask_user
Modifies file system
Creates the following files
  • %TEMP%\nsre254.tmp
  • %LOCALAPPDATA%\pptassist\assistdownloader.exe
  • %TEMP%\pptassist\~11190b\pptassist64.dll
  • %TEMP%\pptassist\~11190b\pptassist.dll
  • %TEMP%\pptassist\~11190b\updateself.exe
  • %TEMP%\pptassist\~11190b\utility\uninst.exe
  • %TEMP%\pptassist\~11190b\notify.exe
  • %TEMP%\pptassist\~11190b\meihua.exe
  • %TEMP%\pptassist\~11190b\assistupdate.exe
  • %TEMP%\pptassist\~11190b\assistdownloader.exe
  • %TEMP%\pptassist\~11190b\meihua2013.ppsx
  • %TEMP%\pptassist\~11190b\meihua2010.ppsx
  • %TEMP%\pptassist\~11190b\meihua2007.ppsx
  • %TEMP%\pptassist\~11190b\cfgs\feature.dat
  • %TEMP%\pptassist\~11190b\cfgs\setup.cfg
  • %TEMP%\pptassist\~11190b\meihuappt.pps
  • %LOCALAPPDATA%\pptassist\assistupdate.exe
  • %LOCALAPPDATA%\pptassist\cfgs\feature.dat
  • %LOCALAPPDATA%\pptassist\cfgs\setup.cfg
  • %LOCALAPPDATA%\pptassist\meihua.exe
  • %ALLUSERSPROFILE%\microsoft\crypto\rsa\s-1-5-18\d42cc0c3858a58db2db37658219e6400_d99ef00b-ccd3-4f1d-9980-90ac453b0b47
  • %APPDATA%\pptassist\update\log\notify_2024_04_13.log
  • %APPDATA%\microsoft\windows\start menu\programs\ppt美化大师\卸载.lnk
  • %APPDATA%\microsoft\windows\start menu\programs\ppt美化大师\ppt美化大师.lnk
  • %LOCALAPPDATA%\microsoft\internet explorer\msimgsiz.dat
  • %APPDATA%\dts\upgrade\app.ini
  • %LOCALAPPDATA%\pptassist\utility\uninst.exe
  • %LOCALAPPDATA%\pptassist\pptassist64.dll
  • %LOCALAPPDATA%\pptassist\updateself.exe
  • %LOCALAPPDATA%\pptassist\pptassist.dll
  • %LOCALAPPDATA%\pptassist\notify.exe
  • %LOCALAPPDATA%\pptassist\meihuappt.pps
  • %LOCALAPPDATA%\pptassist\meihua2013.ppsx
  • %LOCALAPPDATA%\pptassist\meihua2010.ppsx
  • %LOCALAPPDATA%\pptassist\meihua2007.ppsx
  • %LOCALAPPDATA%\pptassist\meihua2003.pps
  • %TEMP%\nsm8d7.tmp\findprocdll.dll
  • %TEMP%\pptassist\~11190b\meihua2003.pps
  • %TEMP%\pptassist\~1117d3\setup.xml
  • %TEMP%\pptassist\~1117d3\product.xml
  • %APPDATA%\microsoft\internet explorer\quick launch\´óììê¹ö®½£.lnk
  • %ALLUSERSPROFILE%\microsoft\windows\start menu\programs\´óììê¹ö®½£\ð¶ôø´óììê¹ö®½£.lnk
  • %ALLUSERSPROFILE%\microsoft\windows\start menu\programs\´óììê¹ö®½£\´óììê¹ö®½£.lnk
  • %HOMEPATH%\desktop\´óììê¹ö®½£.lnk
  • %APPDATA%\dts\mydts\uninst.exe
  • %APPDATA%\dts\mydts\dts.exe
  • %TEMP%\nshdd75.tmp\findprocdll.dll
  • %APPDATA%\dts\mydts\lander.ini
  • %TEMP%\nshdd75.tmp\system.dll
  • %TEMP%\nsrdd64.tmp
  • %ProgramFiles(x86)%\yx_dts.exe
  • %TEMP%\nsre2a3.tmp\execcmd.dll
  • %TEMP%\nsre2a3.tmp\inetc.dll
  • %ProgramFiles(x86)%\2.ico
  • %TEMP%\nsre2a3.tmp\system.dll
  • %TEMP%\nsre2a3.tmp\base64.dll
  • %ProgramFiles(x86)%\officeassist.0405.80.1119.exe
  • %APPDATA%\microsoft\internet explorer\quick launch\user pinned\taskbar\´óììê¹ö®½£.lnk
  • %TEMP%\nsm8d7.tmp\v6svc_oem.dll
  • %TEMP%\pptassist\~1117d3\install_res\cgpb_bg.png
  • %TEMP%\pptassist\~1117d3\install_res\30.png
  • %TEMP%\pptassist\~1117d3\install_res\3.png
  • %TEMP%\pptassist\~1117d3\install_res\20.png
  • %TEMP%\pptassist\~1117d3\install_res\104.png
  • %TEMP%\pptassist\~1117d3\install_res\103.png
  • %TEMP%\pptassist\~1117d3\install_res\102.png
  • %TEMP%\pptassist\~1117d3\install_res\100.png
  • %TEMP%\pptassist\~1117d3\install_res\101.png
  • %TEMP%\pptassist\~1117d3\install_res\10.png
  • %TEMP%\pptassist\~1117d3\install_res\1.png
  • %TEMP%\pptassist\~1117d3\install_res\2.jpg
  • %ProgramFiles(x86)%\sohuva_4.3.0.1-c204900003-ng-nti-s-x.exe
  • %ALLUSERSPROFILE%\kingsoft\20240413_170857\oem.ini
  • %ALLUSERSPROFILE%\kingsoft\20240413_170857\officeassist.0405.80.1119.exe
  • %TEMP%\nsm8d7.tmp\system.dll
  • %TEMP%\pptassist\~1117d3\install_res\cgpb_fg.png
  • %LOCALAPPDATA%\microsoft\windows\history\history.ie5\mshist012024041320240414\index.dat
Deletes the following files
  • %TEMP%\nshdd75.tmp\findprocdll.dll
  • %TEMP%\nsm8d7.tmp\findprocdll.dll
  • %ALLUSERSPROFILE%\kingsoft\20240413_170857\officeassist.0405.80.1119.exe
  • %ALLUSERSPROFILE%\kingsoft\20240413_170857\oem.ini
  • %TEMP%\pptassist\~1117d3\product.xml
  • %TEMP%\pptassist\~1117d3\install_res\cgpb_fg.png
  • %TEMP%\pptassist\~1117d3\install_res\cgpb_bg.png
  • %TEMP%\pptassist\~11190b\utility\uninst.exe
  • %TEMP%\pptassist\~11190b\updateself.exe
  • %TEMP%\pptassist\~11190b\pptassist64.dll
  • %TEMP%\pptassist\~11190b\pptassist.dll
  • %TEMP%\nsm8d7.tmp\system.dll
  • %TEMP%\pptassist\~11190b\notify.exe
  • %TEMP%\pptassist\~11190b\meihua2013.ppsx
  • %TEMP%\pptassist\~11190b\meihua2010.ppsx
  • %TEMP%\pptassist\~11190b\meihua2007.ppsx
  • %TEMP%\pptassist\~11190b\meihua2003.pps
  • %TEMP%\pptassist\~11190b\meihua.exe
  • %TEMP%\pptassist\~11190b\cfgs\setup.cfg
  • %TEMP%\pptassist\~11190b\cfgs\feature.dat
  • %TEMP%\pptassist\~11190b\assistupdate.exe
  • %TEMP%\pptassist\~11190b\assistdownloader.exe
  • %TEMP%\nshdd75.tmp\system.dll
  • %TEMP%\pptassist\~11190b\meihuappt.pps
  • %TEMP%\nsm8d7.tmp\v6svc_oem.dll
Network activity
Connects to
  • 'in#.###ol.sina.com.cn':80
  • 'tu####.#aptcha.qcloud.com':443
  • 'cm.#e2d.com':80
  • 'my.#7.com':443
  • 'sp###.wps.cn':80
  • 're###i.37.com':80
  • 'd.###youxi7.com':80
  • 'ga###pp.37.com':80
  • 'ww#.#inaimg.cn':80
  • 'a.#####data.37wan.com':80
  • 'wd##.#ache.wps.cn':80
  • 'ne#####.funshion.com':80
  • 'd.###6699.com':80
  • 'microsoft.com':80
  • 'oc##.dcocsp.cn':80
  • 'bl##.#ina.com.cn':443
  • 'bl##.#ina.com.cn':80
  • 't.#n':80
  • 'co###em.37.com':80
  • 'dl.##ofeng.com':80
TCP
HTTP GET requests
  • http://t.#n/RZIvNie
  • http://im##.#7wanimg.com/dts/css/client/game1/main.jpg
  • http://im##.#7wanimg.com/dts/css/client/game1/log.jpg
  • http://im##.#7wanimg.com/dts/css/client/game1/dot.jpg
  • http://ga###pp.37.com/controller/client.php?ac########################################
  • http://im##.#7wanimg.com/dts/css/client/game1/rem_on.jpg
  • http://im##.#7wanimg.com/dts/css/client/game1/getcard.jpg
  • http://im##.#7wanimg.com/dts/css/client/game1/reg2.jpg?t=######
  • http://pt###.37.com/js/sq/widget/sq.dialog2015.js?t=#############################
  • http://ga###pp.37.com/controller/
  • http://im##.#7wanimg.com/www2015/images/reglog/200x42.png?v=#
  • http://a.#####data.37wan.com/controller/istat.controller.php?pl##################################################################################################################################...
  • http://im##.#7wanimg.com/www/css/images/common/dialog2/bg-dialog-avatar.png?v=#
  • http://im##.#7wanimg.com/www/css/images/common/ico.png
  • http://re###i.37.com/proxy_yk.html
  • http://cm.#e2d.com/1/
  • http://pt###.37.com/js/sq/widget/sq.clientclass.js?t=##########
  • http://co###em.37.com/sys/?u=###########################
  • http://pt###.37.com/js/sq/widget/sq.statis.js
  • http://pt###.37.com/js/sq/lib/sq.core.js
  • http://bl##.#ina.com.cn/s/blog_7185bdf10102vba6.html
  • http://oc##.dcocsp.cn/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAoEcNCWvIoSyJCm34Ju7Es%3D
  • http://oc##.dcocsp.cn/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSmVYFXwi%2FRq9wx3PKhB8lC%2FFYUyAQUkZ9eMRWuEJ%2BtYMH3wcyqSDQvDCYCEAHxC4vZhWFDeHnV3b9N7uw%3D
  • http://www.microsoft.com/pki/certs/MicRooCerAut_2010-06-23.crt
  • http://d.###6699.com/yx/dts/sqft/905848/yx_dts.exe
  • http://ne#####.funshion.com/software/files/silent5/FunshionInstall_C70699.exe
  • http://wd##.#ache.wps.cn/wps/download/OfficeAssist.0405.80.1119.exe
  • http://t.#n/RZII9Xg
  • http://a.#####data.37wan.com/controller/istat.controller.php?it##################################################################################################################################...
  • http://ww#.#inaimg.cn/large/7185bdf1gw1eo18v61atcj20o90elu15.jpg
  • http://ga###pp.37.com/controller/client.php?ga###################################################################################################################################################
  • http://im##.#7wanimg.com/dts/css/client/game1.css?t=##########
  • http://im##.#7wanimg.com/dts/js/client/game1.js?t=##########
  • http://d.###youxi7.com/yx/dts/sqft/905848/app.ini
  • http://pt###.37.com/js/sq/widget/sq.login.js
  • http://pt###.37.com/js/sq/widget/sq.tab.js
  • http://dl.##ofeng.com/BFVCenter/BF-BFVCenter[[AB027]].exe
HTTP POST requests
  • http://sp###.wps.cn/showpro/infos.ads?v=#########################################################################################################################################################...
Other
  • 'bl##.#ina.com.cn':443
  • 'my.#7.com':443
  • 'tu####.#aptcha.qcloud.com':443
UDP
  • DNS ASK in#.###ol.sina.com.cn
  • DNS ASK dl.#x5.com
  • DNS ASK co###em.37.com
  • DNS ASK tu####.#aptcha.qcloud.com
  • DNS ASK cm.#e2d.com
  • DNS ASK my.#7.com
  • DNS ASK sp###.wps.cn
  • DNS ASK re###i.37.com
  • DNS ASK d.###youxi7.com
  • DNS ASK pt###.37.com
  • DNS ASK im##.#7wanimg.com
  • DNS ASK no####.meihua.docer.com
  • DNS ASK ga###pp.37.com
  • DNS ASK ww#.#inaimg.cn
  • DNS ASK wd##.#ache.wps.cn
  • DNS ASK ba###hijz.com
  • DNS ASK ne#####.funshion.com
  • DNS ASK d.###6699.com
  • DNS ASK mm####.jianting.net
  • DNS ASK microsoft.com
  • DNS ASK oc##.dcocsp.cn
  • DNS ASK bl##.#ina.com.cn
  • DNS ASK t.#n
  • DNS ASK a.#####data.37wan.com
  • DNS ASK dl.##ofeng.com
Miscellaneous
Searches for the following windows
  • ClassName: 'GadgetHost' WindowName: ''
  • ClassName: 'MS_AutodialMonitor' WindowName: ''
  • ClassName: 'MS_WebCheckMonitor' WindowName: ''
  • ClassName: '' WindowName: 'pptassistsetup_message'
  • ClassName: '' WindowName: 'PPT美化大师安装向导'
Creates and executes the following
  • '%LOCALAPPDATA%\pptassist\assistupdate.exe' -createtask
  • '%ProgramFiles(x86)%\yx_dts.exe'
  • '%APPDATA%\dts\mydts\dts.exe' /ShowDeskTop
  • '%APPDATA%\dts\mydts\dts.exe' /autorun /setuprun
  • '%APPDATA%\dts\mydts\dts.exe' /setupsucc
  • '%ProgramFiles(x86)%\officeassist.0405.80.1119.exe'
  • '%ALLUSERSPROFILE%\kingsoft\20240413_170857\officeassist.0405.80.1119.exe'
  • '%LOCALAPPDATA%\pptassist\notify.exe' /from:ksostart
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\2345Explorer_329242_silence.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\2345Explorer_329242_silence.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\ins1256858.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\ins1256858.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\IQIYIsetup_l_spl004@kb010.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\IQIYIsetup_l_spl004@kb010.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\"' (with hidden window)
  • '%LOCALAPPDATA%\pptassist\notify.exe' /from:ksostart' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\BF-BFVCenter[[AB027]].exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\BF-BFVCenter[[AB027]].exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\setup_95165069.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\setup_95165069.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\9377mycs_Y_mgaz2_1201B.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\9377mycs_Y_mgaz2_1201B.exe"' (with hidden window)
  • '%WINDIR%\syswow64\regsvr32.exe' /s "%LOCALAPPDATA%\PPTAssist\pptassist64.dll"' (with hidden window)
  • '%LOCALAPPDATA%\pptassist\assistupdate.exe' -createtask' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\guodou_137_777.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\guodou_137_777.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\SoHuVA_4.3.0.1-c204900003-ng-nti-s-x.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\SoHuVA_4.3.0.1-c204900003-ng-nti-s-x.exe"' (with hidden window)
  • '%WINDIR%\syswow64\regsvr32.exe' /s "%LOCALAPPDATA%\PPTAssist\pptassist.dll"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\OfficeAssist.0405.80.1119.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\OfficeAssist.0405.80.1119.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\FunshionInstall_C70699.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\FunshionInstall_C70699.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\yx_dts.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\yx_dts.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\MM-liao8302.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\MM-liao8302.exe"' (with hidden window)
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\setup_zjm0104.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\setup_zjm0104.exe"' (with hidden window)
Executes the following
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\MM-liao8302.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\MM-liao8302.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\2345Explorer_329242_silence.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\2345Explorer_329242_silence.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\ins1256858.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\ins1256858.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\IQIYIsetup_l_spl004@kb010.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\IQIYIsetup_l_spl004@kb010.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\9377mycs_Y_mgaz2_1201B.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\9377mycs_Y_mgaz2_1201B.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\BF-BFVCenter[[AB027]].exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\BF-BFVCenter[[AB027]].exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\guodou_137_777.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\guodou_137_777.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\setup_95165069.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\setup_95165069.exe"
  • '<SYSTEM32>\regsvr32.exe' /s "%LOCALAPPDATA%\PPTAssist\pptassist64.dll"
  • '%WINDIR%\syswow64\regsvr32.exe' /s "%LOCALAPPDATA%\PPTAssist\pptassist64.dll"
  • '%WINDIR%\syswow64\regsvr32.exe' /s "%LOCALAPPDATA%\PPTAssist\pptassist.dll"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\OfficeAssist.0405.80.1119.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\OfficeAssist.0405.80.1119.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\FunshionInstall_C70699.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\FunshionInstall_C70699.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\yx_dts.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\yx_dts.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\SoHuVA_4.3.0.1-c204900003-ng-nti-s-x.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\SoHuVA_4.3.0.1-c204900003-ng-nti-s-x.exe"
  • '%WINDIR%\syswow64\cmd.exe' /C copy /b "%ProgramFiles(x86)%\setup_zjm0104.exe" + "%WINDIR%\Fonts\gulim.ttc" "%ProgramFiles(x86)%\setup_zjm0104.exe"

Curing recommendations

  1. If the operating system (OS) can be loaded (either normally or in safe mode), download Dr.Web Security Space and run a full scan of your computer and removable media you use. More about Dr.Web Security Space.
  2. If you cannot boot the OS, change the BIOS settings to boot your system from a CD or USB drive. Download the image of the emergency system repair disk Dr.Web® LiveDisk , mount it on a USB drive or burn it to a CD/DVD. After booting up with this media, run a full scan and cure all the detected threats.
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Download Dr.Web

Download by serial number

Use Dr.Web Anti-virus for macOS to run a full scan of your Mac.

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Download Dr.Web

Download by serial number

Download on App Store

After booting up, run a full scan of all disk partitions with Dr.Web Anti-virus for Linux.

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Download Dr.Web

Download by serial number

  1. If the mobile device is operating normally, download and install Dr.Web for Android. Run a full system scan and follow recommendations to neutralize the detected threats.
  2. If the mobile device has been locked by Android.Locker ransomware (the message on the screen tells you that you have broken some law or demands a set ransom amount; or you will see some other announcement that prevents you from using the handheld normally), do the following:
    • Load your smartphone or tablet in the safe mode (depending on the operating system version and specifications of the particular mobile device involved, this procedure can be performed in various ways; seek clarification from the user guide that was shipped with the device, or contact its manufacturer);
    • Once you have activated safe mode, install the Dr.Web for Android onto the infected handheld and run a full scan of the system; follow the steps recommended for neutralizing the threats that have been detected;
    • Switch off your device and turn it on as normal.

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